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Privacy Policy

Last updated: January 2026

Introduction

Welcome to the JungleeToys privacy policy.

JungleeToys ("JungleeToys", "we" or "us") respects your privacy and takes our responsibilities seriously in relation to the processing and security of your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website www.jungleetoys.com (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of This Privacy Policy

This privacy policy aims to give you information on how JungleeToys collects and processes your personal data through your use of this website, including any data you may provide through this website when you create an account, purchase a product or service, make an offer on a product, take part in a competition or provide a review.

Controller

JungleeToys is the controller and responsible for this website. We have appointed a privacy officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

JungleeToys

483 Green Lanes

London, N13 4BS

UK

Email: grace@jungleetoys.com

The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data

Includes first name, last name, username or similar identifier, title, date of birth, and gender.

Contact Data

Includes billing address, delivery address, email address and telephone numbers.

Financial Data

Includes payment card details processed securely through Stripe.

Transaction Data

Includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data

Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and other technology on the devices you use to access this website.

Profile Data

Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, reviews and survey responses.

Usage Data

Includes information about how you use our website and products.

Marketing and Communications Data

Includes your preferences in receiving marketing from us and your communication preferences.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer
  • To process and deliver your order(s)
  • To process offers you make on products
  • To manage payments, fees and charges
  • To manage our relationship with you
  • To enable you to take part in a competition or review
  • To deliver relevant website content and advertisements
  • To make suggestions and recommendations about products that may interest you
  • To provide customer support
  • To prevent and detect fraud

Marketing

Where you have given us your consent, we may use your information to contact you about products and services which we consider may interest you. Our marketing communications may be provided to you by email, post or such other means as we choose. You have a right to object at any time to this use of your information by contacting us at grace@jungleetoys.com.

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email or by contacting us.

Cookies

This website uses cookies. Cookies are small text files which are stored by your browser on your computer or device. We use cookies to improve your experience on our website, to analyze how you use our site, and to deliver personalized content. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. All payment transactions are processed through Stripe, a PCI-compliant payment processor. We limit access to your personal data to those employees and third parties who have a business need to know.

How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

Your Legal Rights

Under data protection laws, you have rights including:

Right to access

Request a copy of your personal data

Right to correction

Request correction of inaccurate data

Right to erasure

Request deletion of your data

Right to object

Object to processing of your data

Right to data portability

Request transfer of your data

To exercise any of these rights, please contact us at grace@jungleetoys.com. We try to respond to all legitimate requests within one month.

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Payment Processing

All payment transactions are processed through Stripe, a third-party payment processor. We do not store your complete payment card details. Stripe maintains PCI-DSS compliance and uses industry-standard encryption to protect your financial information. For more information about how Stripe handles your data, please visit Stripe's Privacy Policy.

Changes to This Privacy Policy

We keep our privacy policy under regular review. This version was last updated in January 2026. Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes.

Questions?

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

📧 Email: grace@jungleetoys.com

📞 Phone: +44 7342224136

📍 Address: 483 Green Lanes, London, N13 4BS, UK