20-Day Money-Back Guarantee
Under the UK Consumer Rights Act 2015, you have the right to return goods purchased online within 14 days. At JungleeToys, we extend this to 20 days to give you extra peace of mind.
How to Return
- Email us at orders@jungleetoys.com with your order number
- Pack the item securely in its original packaging
- Send to: JungleeToys Returns, 483 Green Lanes, London, N13 4BS, UK
- We'll process your refund within 14 days of receiving the return
Return Shipping Costs
We Pay Return Shipping:
- • Faulty or damaged items
- • Wrong item sent
- • Item not as described
You Pay Return Shipping:
- • Changed your mind
- • Ordered wrong item
- • No longer needed
Contact Us
Email: orders@jungleetoys.com
In-person assistance: grace@jungleetoys.com
Phone: +44 7342224136
Address: 483 Green Lanes, London, N13 4BS, UK