🎉 Free UK Delivery on orders over £30! 🚚

Terms & Conditions

Last updated: January 2026

Welcome to JungleeToys

These terms and conditions outline the rules and regulations for the use of JungleeToys' website, located at www.jungleetoys.com. By accessing this website we assume you accept these terms and conditions. Do not continue to use JungleeToys if you do not agree to all of the terms and conditions stated on this page.

Definitions

"We", "Us", "Our"

Refers to JungleeToys

"You", "Your"

Refers to the user or viewer of our website

"Website"

Refers to www.jungleetoys.com and all associated pages

License

Unless otherwise stated, JungleeToys and/or its licensors own the intellectual property rights for all material on JungleeToys. All intellectual property rights are reserved. You may access this from JungleeToys for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from JungleeToys
  • Sell, rent or sub-license material from JungleeToys
  • Reproduce, duplicate or copy material from JungleeToys
  • Redistribute content from JungleeToys without permission

Online Purchases

Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the website. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.

Pricing

All prices are stated in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time. Prices are confirmed at the time of order placement.

Payment

We accept payment via credit/debit card through Stripe. All transactions are secure and encrypted. Payment is processed at the time of order placement. For approved offers, you will receive a secure payment link via email.

Order Confirmation

Once your order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order - acceptance occurs when we dispatch the goods to you.

Make an Offer Feature

Our "Make an Offer" feature allows customers to submit price offers on selected products:

  • All offers are subject to review and approval by JungleeToys
  • We reserve the right to accept or reject any offer without providing a reason
  • Approved offers are valid for 7 days from the date of approval
  • You will receive an email with a secure payment link if your offer is approved
  • Completing payment via the link constitutes acceptance of the offer price
  • Standard delivery terms apply to approved offers

Delivery

🚚 Standard Delivery (1-2 business days)

Available on orders placed before 5pm

📦 Free Delivery

On orders over £30

🌍 Delivery Areas

We deliver to UK addresses. International shipping may be available - please contact us.

Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order:

  • You have 20 days from receipt to return unopened items
  • Items must be in original condition with all packaging and tags
  • Refunds will be processed within 14 days of receiving the returned item
  • Return shipping costs are the responsibility of the customer unless the item is faulty
  • Some items may not be eligible for return due to hygiene reasons

To initiate a return, please contact us at grace@jungleetoys.com

Product Safety

All our toys meet UK and EU safety standards. Please always check the age recommendations and safety warnings on product packaging. Adult supervision is recommended for young children. We are not responsible for misuse of products or failure to follow safety guidelines.

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Limitation of Liability

To the fullest extent permitted by law, JungleeToys shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our website or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or the like that may be transmitted to or through our website by any third party

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. You irrevocably submit to the exclusive jurisdiction of the courts in that location.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page. Your continued use of the website after any changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: grace@jungleetoys.com

📞 Phone: +44 7342224136

📍 Address: 483 Green Lanes, London, N13 4BS, UK